Privacy Policy

1. Introduction

Infiearth Pty Ltd ("Infiearth," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.infiearth.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Register for our products or services
• Communicate with us via email, phone, or chat

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including browser type, IP address, operating system, referring URLs, pages viewed, and access times. We use cookies and similar tracking technologies to collect this information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and fulfill your requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (POPIA & GDPR)

Under the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Infiearth Pty Ltd
Email: privacy@infiearth.com
Phone: +27 68 566 3528
Address: Johannesburg, South Africa